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X-WR-CALNAME:FIA
X-ORIGINAL-URL:https://fia.org.za
X-WR-CALDESC:Events for FIA
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TZID:Africa/Johannesburg
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DTSTART:20250101T000000
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BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260730T093000
DTEND;TZID=Africa/Johannesburg:20260730T104500
DTSTAMP:20260708T130430Z
CREATED:20260708T130430Z
LAST-MODIFIED:20260708T130430Z
UID:14833-1785403800-1785408300@fia.org.za
SUMMARY:FIA Rand Member Meeting  -  The role of IA (Internal Arbitrator)\, when a complaint remains unresolved internally.
DESCRIPTION:You are warmly invited to attend the FIA Rand Region Virtual Member Meeting\, taking place on Thursday\, 30 July 2026\, from 09:30 to 10:45. \nJoin us for an informative and engaging session presented by Bongi Zondani\, Internal Arbitrator at Old Mutual Insure\, on The Role of the Internal Arbitrator (IA): When a Complaint Remains Unresolved Internally. \nDiscover how the Internal Arbitrator provides an independent and impartial review of unresolved complaints\, ensuring that matters are assessed fairly\, transparently\, and in line with regulatory and organizational requirements. This session will explore the Internal Arbitrator’s role in the complaints resolution process\, key responsibilities\, and the value of effective internal dispute resolution for both financial services providers and their clients. \nThe meeting will consist of a slide presentation followed by an opportunity to ask questions. \nDate: Thursday\, 30 July 2026\nTime: 09H30-10H45 \nPlace: MS Teams \nPlease note that this session is not CPD accredited. \nRegister here to secure your spot! \n  \nWe look forward to see you online!
URL:https://fia.org.za/event/fia-rand-member-meeting-the-role-of-ia-internal-arbitrator-when-a-complaint-remains-unresolved-internally/
LOCATION:Online – MS Teams
CATEGORIES:East Rand,FIA Rand Region,North West Branch,Pilanesberg Branch,Protea,Vaal Triangle,West Rand
ORGANIZER;CN="Nosipho Shirindza":MAILTO:nosipho@fia.org.za
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