Reconsider before you cancel your vehicle tracking service

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It’s not always the best way to cut expenses 

According to BankservAfrica’s latest Take-Home Pay Index, the number of take-home salaries in South Africa decreased by almost 35% in July compared to the same month in 2019. In addition, a high number of individuals have not been paid a salary or wage throughout the lockdown period. 

This will mean that many South African households are under financial pressure and will have less money for “extras”. It is a good idea to cut down or cut out some expenses such as entertainment, takeaways and unused memberships and subscriptions. However, cutting out expenses such as insurance and financial policies, or your vehicle tracking service, could have greater financial or other consequences. 

There is only a 5-10% chance of recovering a vehicle without a stolen vehicle recovery service. This increases to more than 80% when the vehicle is equipped with a tracker. With crime back to pre-lockdown levels, there is a strong chance that your car could be hijacked or stolen. If things don’t work out in your favour, you could be left with paying for a car you no longer own, in addition to the inconvenience that comes with losing your car. 

However, these days vehicle tracking services can provide much more than only stolen vehicle recovery. They offer solutions which help to care for and protect you and your family. 

Modern vehicle tracking using GPS/GSM technology allows you to personally monitor and track the location of your vehicle via a smartphone app. This way you can proactively check in to ensure that your car and its occupants are safe. 

With more inclusive services, as the driver you are able to share your journey or location with a friend or family member. They are then able to follow your route and know where you are and that you are safe. 

Premium services offer additional benefits. These can include proactive alerts like vehicle movement notifications, notifications on standard risk events like battery disconnection, and zone management that alerts you when you are entering a crime hotspot. 

Other benefits can include impact detection that immediately alerts the control centre in the event the vehicle is involved in an accident as well as the severity of the incident. With certain packages, you also receive an assist button inside the vehicle that can be activated for assistance during a roadside or medical emergency. 

“Today’s tracking services are an ideal solution for motorists looking to protect their vehicle and ensure their personal safety. Also, the more vehicles we track, the safer our country becomes,” says Michael du Preez, Executive: Product and Marketing at Tracker South Africa. “Rather than cancelling your vehicle tracking service during these tough times, consider other ways of saving money, such as carpooling. Otherwise, consider moving to an alternative option that will better suit your budget. Just remember, the cheapest does not always equal the best or the most suitable to your needs.”

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.