Why Discovery Life?

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At Discovery Life, our focus is to provide clients with innovative insurance products that provide for all their insurance needs, while enabling and encouraging healthier behaviour that rewards them for taking active steps to manage their health and financial wellness.

Shared-value Insurance model

This is achieved through Discovery Life’s Shared-value Insurance Model, a dynamic approach that creates benefits for:

  • Clients who enjoy more years of life and significant financial rewards
  • Discovery as the insurer through reduced claims over time
  • Society which benefits from healthier and more productive citizens

Shared-value allows clients to actively derive value from their insurance product by controlling their underlying risk through engagement with Vitality. Clients are provided with incentives to reward them for their healthy behaviour and positive financial management. The many significant outcomes include:

  • Clients have received significant value through premium discounts and cashbacks, benefits that supplement retirement funding, as well as free cover
  • Clients are rewarded when they are healthy and protected when they suffer a life-changing event
  • Shared value has enabled proactive claims and transformed client’s life insurance experience
  • Shared value forms the chassis of world-leading product innovations
  • Strong actuarial dynamics have led to significant insurer savings

Market-leading risk benefits

Discovery offers a range of life insurance options to suit any lifestyle at an affordable premium. Discovery Life’s suite of Life Plans offer a number of industry-leading features, a few of which include:

  • The Cancer Relapse Benefit which provides an additional payment of up to 100% on the recurrence of a cancer after a one-year remission period
  • The Early Cancer Benefit which help cover the treatment cost should a client be diagnosed with an in-situ cancer
  • The Multi-organ Benefit providing cover for acute conditions resulting in multi-organ failure, even if the failure is not permanent. The benefit provides relevant cover for complications associated with COVID-19 and similar diseases
  • Unlimited multiple claims facility, allowing our clients to enjoy continued protection even after a claim
  • International medical care through the Global Treatment Benefit
  • Access to cutting-edge assistive devices through the MedTech Booster on our Capital Disability Benefit

Holistic family protection

Discovery Life recognizes the importance of comprehensively protecting a whole family against life’s challenges and offer a range of benefits that carter to individual family circumstances, including:

  • The Child Protector Benefit offering market-leading protection that covers relevant severe illnesses and trauma events, including boosted payouts for overseas treatments and a 100% payout of the sum assured for child cancers
  • The Global Education Protector which covers the actual costs of a child’s education on a life-changing event while also using health and wellness management to fund up to 100% of their tertiary tuition fees if there is no claim
  • The Severe Illness Benefit can provide automatic severe illness cover for children and parents at no extra cost
  • The Family Protector on the Income Continuation Benefit which protects a client’s standard of living from life-changing events occurring to their family

Authentic offshore risk cover

The movement of goods, services, technology and capital across international borders has led to the world’s economy becoming integrated and interdependent, making it increasingly difficult to predict where a client’s commitments will lie in the future. Discovery Life offers the opportunity to protect clients and their families against this uncertainty with the Dollar Life Plan.

The Dollar Life Plan offers risk protection denominated in US dollars, which is insured and paid international. Additionally, it gives clients the ability to get a discounted and more stable rand-dollar exchange rate applied to their dollar-denominated premium for 9 years. On top of this, it provides the opportunity to supplement retirement savings offshore and receive significant financial rewards for positive health and wellness behaviours.

World-class technology and digital adviser support

To support you, our trusted advisers, we have developed a range of world-class digital innovations aimed at providing support of the highest level in the industry.

  • AI Activate is a new suite of digital enhancements which currently includes AI Quote and AI Comply and will be expanded in the future to continue to improve the ease of doing business
  • AI Quote allows you to automatically generate comparable Discovery Life quotes, in seconds, through uploading a client’s existing policy or new business quote from a competitor
  • To ensure a more efficient and seamless underwriting processes, your clients can choose to complete the medical questionnaire and any other relevant questionnaires through our Virtual Underwriting functionality
  • With Vitality Coach, your clients will be afforded every opportunity to get the most out of their Vitality membership and Life Plan, through a guided onboarding journey and assistance in improving and maintaining their Vitality status throughout their policy term

In addition, we have created a comprehensive range of support materials and tools to assist you and your clients in understanding the value provided by our comprehensive set of benefits.

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.