Why insurance value chain inflation is different to CPI inflation

ARTICLE BY

SHARE THIS POST

The South African Reserve Bank (SARB) recently announced its second interest hike for the year, with many experts predicting that even steeper hikes could be on the way. This is against a backdrop in which the rate went from 10% in 2019 to 7% in the last year, with rate increases being announced from November 2021.

While this trend will impact many indebted South Africans, it is not the only inflationary trend that insurance policyholders need to know about, as there are a number of inflationary trends that are impacting claims in the insurance industry.  

What is driving inflation in the insurance industry? 

During the fourth quarter of 2021, numerous reports were published about the rising inflation of vehicle spare parts. This trend has been confirmed from various countries.

According to the German Insurance Association (GDV), vehicle spare prices in Germany increased by 6% from 2020 to 2021, but from 2013 to 2021 the increase was a whopping 44%.

In the US, the CFO of Advance Auto Parts projected an increase in aftermarket vehicle parts caused by supply-chain disruptions caused by COVID-19, labour shortage, wage inflation and the increasing cost and scarcity of raw materials.

In South Africa, prices for spare parts are expected to increase by as much as 60% due to a high demand for spare parts, shortage of raw materials to produce the parts, and rising shipping costs. Even locally produced spare parts increase by 10 to 20% on a regular basis.

This inflation is driven by a shortage of raw materials like iron, aluminium, and plastics due to production being closed down for almost two years.

A similar trend has been seen in the construction industry, with supply chain issues leading to increased component prices and subsequent higher than CPI increases.

All of these did not consider the then-unknown and very serious impact of the Ukraine-Russia war, which is leading to exponential increases in the price of oil and subsequent fuel increases. This will put further pressure on the price of spare parts and rebuilding costs.

This is a global issue, which is expected to be around for some time and no local insurer will be spared the impact of these increases.

We have seen this inflationary trend in the average cost of our claims. In January 2022, the year-on-year average cost of our Building claims increased by 44%, whilst the average cost of motor claims more than doubled compared to the previous year with an increase of 103%.

Where does this leave the insurer and ultimately the policyholder?

It means that insurers must ensure that the automated inflationary increases relating to buildings sums insured are maintained to ensure that policyholders are not out of pocket should they have a claim, especially total loss claims.

It also means that insurers need to realise renewal increases to be higher than the expected CPI of 5.9% to ensure it can continue to meet its claims obligations. 

Below are my top tips for policyholders in the current inflationary environment: 

  • Ensure that your building is adequately insured with the insurer’s inflationary increase on renewal. Rebuilding costs do not equal CPI inflation. This will ensure that your claim amount is not reduced in the event of a valid claim.
  • The price of second-hand vehicles has increased higher than that of the retail prices we source from external databases. Ask your broker or advisor about vehicle options. Remember that your insurer (if you work with a well-known brand) will always aim to be fair to the policyholder in the event of a claim.
  • At the very least, remember that it is likely your insurer will only raise premiums to what they feel is necessary. This is why it is important to be insured with a reputable company. Remember the core principle of insurance is that you pay in accordance with the risk that is introduced to the pool.
  • The best way to avoid renewal increases is not to claim, especially for smaller losses.

 

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.