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Keeping The Doors Open

ARTICLE BY

  • Debbie George
  • Broker Division
  • Infiniti Insurance Limited

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Businesses face many risks, and depending on the nature of the business, some may be greater than others. But with the right insurance in place, business owners can sleep soundly. Here we take a look at the ins and outs of business insurance.

In South Africa’s fragile and unpredictable economic environment, having adequate insurance coverage is paramount for businesses to succeed. While many business owners know they need basic insurance policies such as property, liability and business interruption, navigating the insurance landscape can be a daunting task for small business owners.

In the event of a disaster or loss, unless there is adequate and specific insurance cover in place a business may have to pay for repairs or replacements themselves. The cost of not having the correct business insurance cover can be significant and can leave the business vulnerable to unplanned expenses and in the worst-case scenario the closure of the business and financial ruin for the owner. The benefits of business insurance extend beyond financial protection; it contributes to stability, credibility, and resilience.

SMEs form a huge potential market for insurers. The technology and the products offered by insurers need to continually evolve to meet the new and changing demands of the business environment as small enterprises strive to keep pace with rapidly changing markets that become more complex as the world changes.

New trends in the market such as digitalisation and challenges such as climate change and geopolitical risks require the development and enhancement of the current product offerings to respond to our clients’ needs as their businesses evolve. Brokers need to ensure that their clients are covered for both traditional risks and new exposures to ensure the company’s sustainability and growth.

Without the correct insurance cover, a fire or even a large theft can cause devastating losses that businesses may struggle to recover from. A liability lawsuit can leave a business struggling just to pay the legal fees. It is critical for SMEs to take the time to evaluate their needs and together with their brokers take the appropriate cover.

Evaluating business risks and assessing insurance needs

When assessing the required cover, the broker needs to first acquaint himself with the operation of the business and the risks specific to that client’s business. Some industries are more susceptible to fire, like those dealing with hazardous chemicals, while others may be more susceptible to theft risks – for example, if they manufacture or sell electronic equipment.

The exposure of the risk as well as the mitigation undertaken by the client all play a role in setting the types of cover and the limits required.

Every business has their own nuances, so the client needs to choose an insurance policy that meets their specific needs.

The broker should visit the business premises, conduct a thorough inspection, and gain a firsthand understanding of the requirements. This analysis will enable the broker to provide the appropriate advice to the client.

Knowing that the business is adequately protected against various risks and uncertainties provides peace of mind to business owners, employees, and their families. This allows them to focus on growth and strategic decision-making rather than worrying about potential financial setbacks.

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