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Chief Executive Officer vacancy

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  • FIA

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Chief Executive Officer

The FIA is seeking an accomplished and commercially minded Chief Executive Officer to lead the organisation through its next phase of growth and influence.

The successful candidate will be a credible leader from within the financial services industry who understands the intermediary market and, critically, the value that a strong industry association must provide to its members.

This is a highly visible and hands-on leadership role, requiring someone who can build influential relationships, grow the FIA’s membership and commercial partnerships, strengthen its profile and turn strategy into action.

Key responsibilities

The CEO will:

  • Provide strategic leadership to the FIA and ensure effective execution of its strategy.
  • Represent the FIA and its members with regulators, government, policymakers, industry bodies, product providers, media and other key stakeholders.
  • Build and maintain strong relationships with members and ensure that member value remains at the heart of the FIA’s activities.
  • Drive membership growth, engagement and retention across all segments of the intermediary market, including the wealth and investment space.
  • Develop sponsorships, partnerships and other commercial opportunities that strengthen the FIA and enhance its member proposition.
  • Strengthen the FIA’s brand and marketing to grow its visibility, relevance and reach across all segments of the intermediary market, while promoting the FIA, its members and the value of professional financial intermediation.
  • Leverage data, systems and technology to improve the FIA’s efficiency, decision-making and insight into its members and the market.
  • Lead the organisation with strong commercial, financial and operational discipline.
  • Identify emerging industry issues and ensure that the FIA responds proactively and credibly.
  • Lead and develop the FIA team, creating a culture of accountability, responsiveness and delivery.
  • Work closely with the Board and its relevant committees in shaping and delivering the FIA’s strategic priorities.

The ideal candidate

We are looking for a leader who combines:

  • Strong financial services industry experience and a sound understanding of the intermediary and advice environment.
  • Experience in, and a good understanding of, the wealth and investment space, to grow the FIA’s engagement and membership in this segment.
  • Exceptional stakeholder-management skills and the ability to influence at senior levels.
  • Commercial and business acumen, including an understanding of the financial sustainability of a membership organisation.
  • A proven ability to execute, deliver and get things done.
  • Marketing and growth capability, with the ability to attract members, sponsors and strategic partners.
  • A genuine understanding of member value and what drives businesses and individuals to join and remain engaged with an industry association.
  • A data-driven and digitally minded approach, with the ability to use systems and technology to make a lean organisation more effective.
  • Strong communication, public-speaking and advocacy skills.
  • High levels of integrity, judgement, credibility and leadership maturity.

A relevant tertiary qualification or demonstrably equivalent professional experience, together with significant senior management or executive experience, is expected.

Experience within the South African financial services industry is important, while previous experience in a membership organisation, industry association or intermediary business would be advantageous.

Applications

Interested candidates are invited to submit a comprehensive curriculum vitae and covering letter outlining their suitability for the position.

Applications must be submitted to: jenny@fia.org.za

Closing date: 12 January 2027

Personal information submitted as part of an application will be processed in accordance with the Protection of Personal Information Act and the FIA’s applicable internal policies.

The FIA reserves the right not to make an appointment.

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.