Stay sharp

In today’s rapidly evolving insurance industry and changing risk environments, it is essential for brokers to embrace innovation to maintain a competitive edge. Modern insurance customers expect not only risk […]
Loud and clear

At its most fundamental level, relationships are the building blocks of the insurance industry. One of these key relationships is the partnership that exists between brokers and their clients – […]
Talent search

If the Covid-19 pandemic taught us anything, it’s that the world is changing at break-neck speed. Digitalisation is rapidly changing all industries, including the insurance industry. In 2021 McKinsey already […]
Demystifying specialist liability for the SME client

Liability Insurance is often overlooked during a client’s needs analysis. It’s like the black sheep of the insurance family that intermediaries tend to steer clear of due to a misunderstanding […]
People on the frontline

While insurers have rapidly embraced the Fourth Industrial Revolution in the wake of Covid-19, they are well aware that nothing can replace human engagement, and that it lies at the […]
Best behaviour

Financial advisers play a critical role in the insurance value chain. Data from Discovery Insure indicates that as much as 70% of new business is written through financial advisers. This […]
Tech enabled

The financial services industry in South Africa is experiencing a remarkable digital transformation, with significant improvements in efficiency, client engagement, and service delivery. The integration of digital solutions in […]
Winds of change

A huge population of South Africans are under-insured, uninsured and not represented in the insurance industry. One reason is that our industry is still a long way from being representative […]
Outsource, outplay, outlast

Tailored investment advice and fund management as part of the financial adviser’s toolkit is becoming increasingly popular globally, and South Africa is fast adopting this evolving trend. Bespoke solution Known […]
Making it personal

Throughout history, we have seen that insurance is a business based on people. The aim is to protect the future and preserve the value of things that clients care about. […]