FIA JACARANDA CPD MEMBER MEETING – 15 AUGUST 2023

INVITATION – JACARANDA BRANCH

FACE TO FACE
CPD MEMBER MEETING / TRAINING DAY – 15 AUGUST 2023

You are invited to attend the FIA Jacaranda Branch Face to Face CPD Training Day that will take place on Tuesday 15 August 2023 at Centurion Country Club, 41 Centurion Drive, Centurion Residential Estate, John Vorster Avenue.

AGENDA

08h30:  Arrival (Coffee, Tea & Snacks)

09h00:  Opening and Welcome (Henry Schnetler – Chair Jacaranda Branch)

09h05:  FIA Feedback (Anita Lourens – FIA)

09h15   FIA Membership Feedback (Felicity-Ann Allen – FIA)

09h30:  Presentation – Derek Gross – Leadership Coach ICF, ACC
(2Hr Accredited CPD)

Topic –      Take Your Customer Experience to the Next Level:
Unlock the Potential of Your Team’s Unique Strengths!
11h30:  Q & A

11h40   Adjournment – Networking (Snacks & Drinks)

Please confirm your attendance for this event at Anital@fia.org.za by Tuesday
8 August 2023.

We look forward to your attendance.

Kind regards,

FIA – JACARANDA BRANCH COMMITTEE