The frictional investment cost of being human

ARTICLE BY

SHARE THIS POST

During 2018, Momentum Investments partnered with the University of the Northwest (NWU) to investigate and quantify the investor behaviour of approximately 17,600 Momentum Wealth investors from 2008 until 2018.

This significant amount of data, through some of the biggest bull and bear markets in a generation, yielded interesting patterns in how humans, when not guided and counselled by experts, are ultimately driven by primal instinct when it comes to investing.

Primitive creatures investing in a modern world

Human beings have not changed much from an evolutionary perspective over the last 100 000 years. The world we live in however is very different from when our ancestors lived in caves and dwelled the plains. In the busy lives modern humans lead, there is a shortage of time and an overload of information.

Given that the human brain makes up 2% of our body weight and uses 20% of our energy resources, instinct will have us avoid spending time on complex decisions because it requires a lot of energy.

In the face of decision complexity our brain therefore favours mental shortcuts (called heuristics) to get to an answer.

This ancient and instinctive human approach to problem solving has material repercussions when it comes to making investment decisions. The cumulative effects of these heuristics leads to biases in our decision making, which research shows, result in lower investment returns over time.

These decision biases are costly, but true to our nature and instinct, in that:

Firstly, they search for emotional comfort and safety. Hence you find people overexposed to low risk asset classes such as cash, over long periods of time, ignoring and underestimating the eroding effect of inflation.

Secondly, they are prone to greed and fear. Greed makes investors buy at the top of market and fear precedes selling at the bottom of the market.

In the United States, Dalbar Research ’s Quantitative Analysis of Investor Behaviour  published in 2016, revealed that investors received roughly one third of what the S&P delivered over a 20-year period from attempting to time markets.

This is corroborated by Momentum Investment’s analysis of a decade’s worth of our client data, which showed that nearly 1 in 4 investors incurred a behavioural bias cost of 1% per annum (10% over 10 years).

During the market crash of 2008 and 2009, the number doubled to 1 in 2 investors, with the behavioural bias cost increasing to 1.1% per annum (11% over 10 years).

Deeper analysis reveals that over the decade in question, 64% of investors, who switched investments, based their decision on past performance. We can see clear evidence of the greed and fear biases in the data. On the fear side, the data shows that a 3% lower return than the previous year on a fund, tends to trigger a switch to an alternative fund. This resulted in a behavioural bias cost of 1.38% per annum for some of these investors.

On the greed side, a return of 25% more on another fund triggered a switch, which in turn resulted in a behavioural bias cost of 1.05% per annum for some investors chasing performance.

Simple rules for primitive creatures investing in a modern world

Despite the complexity and daunting levels of information available out there, investing can be a relatively simple undertaking if we stick to some broad principles:

  1. Get advice, set goals and develop a plan
  2. Have a long-term mindset and don’t worry about timing, get your wealth to work for you as soon as possible
  3. Diversify and spread your risk
  4. Have a cash windfall for a rainy day to ensure you are not forced to sell long-term investments
  5. Review your plan periodically and rebalance your portfolio as required

Adhering to these principles over the long-term will not be without its challenges. It will require discipline and expert partners who understand the need for clients to stay invested and the importance of encouraging them to avoid benchmarking their investments against peers – but rather against their own specific goals.

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.