Renasa secures investment and is poised for growth

ARTICLE BY

SHARE THIS POST

Since recommencing operations in 2005 following its restructure, Renasa has cemented its position as the preferred insurer servicing independent intermediaries. With a dedicated focus on the outsource market, and its particular brand of supervised intermediary independence, Renasa has successfully developed into “the broker’s best friend”.

During the thirteen years preceding the pandemic, Renasa grew its national footprint throughout South Africa at an annual compound rate of 26%, delivering a personal service to intermediaries.

Not only has Renasa been one of the fastest growing insurers in South Africa and Africa, it has regularly garnered recognition from intermediaries, for example, dominating the Financial Intermediaries Association Awards between 2017 and 2019 before they were interrupted by the pandemic. In 2017, Renasa was adjudged Insurer of the Year in Commercial Lines and runner up in Personal Lines. In 2018, Renasa was adjudged Insurer of the Year in both Commercial Lines and Personal Lines. In 2019, Renasa was adjudged Insurer of the Year in Personal Lines and a finalist in Commercial Lines. This exceptional performance emphatically affirms Renasa as the “preferred insurer” in its sector.

According to Jonathan Rosenberg, CEO of Renasa: “Several years ago, Renasa anticipated the combined impact of its massive growth and pending changes to legislation in the short term insurance market, both in terms of the supervision of conduct and solvency. Renasa also predicted the impending consolidation in risk carrying and intermediation, and knew that in order for it to retain its standing, and develop to the next level, additional capital backing would be required.”

Renasa has secured the investment sought, and Telesure Investment Holdings Proprietary Limited (“TIH”) will be acquiring Renasa.

“TIH is a highly capitalised company and with this partnership, Renasa has secured all the capital it needs for the future. Renasa will continue to go from strength to strength, and deliver the service levels and products for which it has long been recognised by its valued partners,” says Rosenberg.

While the investment is subject to regulatory approvals, advice received is that no obstacles are anticipated.

TIH is part of the international BHL group. BHL has a vast global footprint, operating in eight countries including South Africa, the UK, Australia, France, Turkey, China, Thailand and Singapore. The group also owns The Saxon Hotel – named the World’s Leading Boutique Hotel since 2000; and Steyn City, a visionary residential and lifestyle estate in northern Johannesburg.

Tom Creamer, CEO of TIH, says the company is extremely excited to join forces with such a well-respected business.

“The synergies between TIH and Renasa are numerous. In Renasa, we see an entrepreneurial spirit and the quest for repetitive excellence that we ourselves pursue. While TIH stands out with its multiple-channel, multiple-brand approach, for us, the highly regarded independent intermediary  segment, where Renasa has categorically made its mark, is largely uncharted.

“This partnership strengthens Renasa measurably to the benefit of Renasa’s policyholders, its intermediaries and its employees. TIH’s investment will leave Renasa unchanged in terms of its operations and offering. Renasa will continue to operate under its own independent license. Renasa’s Exco team will continue to steer Renasa, and Jonathan Rosenberg will continue as CEO, leading the same executive team which has built Renasa and steered its progress. Renasa’s ethos will continue as it has, and its management and the Renasa team will, as always, remain directly available to Renasa’s brokers and UMAs.

“Renasa’s approach to business will also remain unchanged and business will continue as usual. Additionally, given that TIH is also a leader in its field, highly advanced technologically, and also a Financial Intermediaries Association award winner, Renasa can be expected to gain from advancements to the benefit of Renasa’s competitiveness and, importantly, the competitiveness of its intermediaries,” says Creamer.

Rosenberg concludes: “Policyholders will be the ultimate beneficiaries in terms of both improved service levels and competitiveness. This further supports Renasa’s longstanding objective of putting its intermediaries in a position to outcompete their competitors. These advancements will supplement Renasa’s current initiatives to raise service levels now that normal operations have resumed after the remote pandemic operating regime. 

“We have worked hard to develop Renasa to where it is today, no small thanks to our intermediaries, our staff, executive and board. I am truly inspired to drive for the next goal, the transformation of Renasa into a financial institution of equal stature with its peers, some of which have been in operation for more than a century.”  

 

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.