Crime stop

As the world continues to go through increased economic hardship and instability, the levels of poverty are likewise increasing. In South Africa, this challenge is particularly prevalent, with a flat […]
Remote possibilities

Futurists like to offer us glimpses of what is next in our lives. But at times, the future comes to us through unforeseen events and it’s no secret that Covid […]
Streets ahead

The transportation industry looks set to kick into high gear as demand for goods escalates. Yet given the countless challenges posed by lockdowns, riots and soaring fuel prices, many fleet […]
We need to talk about ESG

Environmental, social, and governance (ESG) is a framework designed to be integrated into an organisation’s strategy to create enterprise value. It expands the organisational objectives to include identification, assessment and […]
The proof is in the claims process

After a few extensive national claims events it would be great to get some of your insights. To start off on your side, Chris, in insurance we talk a lot […]
Trust in the hybrid age

In a world that has gone digital, building trust has become an even greater challenge as we see less of our financial advisers in person and have more engagements through […]
Stand up, show up

Trust is about having a track record of delivery. Trust is about expectations being met and exceeded. Trust is about putting people above profits. All of these points ran through […]
Time to step up

The current economic inflation in South Africa has yet again put a spotlight on the South African insurance landscape and how social inflation will, in the medium to long term, […]
Back to basics

Development coach Brian Tracy said, “The glue that holds business relationships together is trust, and this trust is purely based on integrity.” I believe Tracy articulated the ancient wisdom of […]
Put your own oxygen mask on first

At a recent strategy session, I was asked, as a leader, what keeps me awake at night. My first response was the wellness of our staff. That has been one […]