The rise of customer disruption

Up until now, insurance product complexity, regulation, and established insurers’ balance sheets have kept insurtech and other digital disrupters at bay. However, this is changing. The new customer generation expects […]
Data: The underwriter’s new superpower

The rapid advancements in technology that we are currently seeing has influenced underwriting in many ways, with the most profound change relating to the use of data insights, as insurer […]
A glimpse into the future of telematics

The rapid take-up of telematics in South Africa in commercial and private vehicles speaks of a future of minimised risk and reduced premiums. And it’s the constant improvement on technology […]
Does your business really need the latest tech

Genasys turns 25 this year. When you consider the speed at which technology is developed, adopted and replaced, in tech years, we’re ancient. Yet, here we are, still innovating, still […]
Weather Forecast

In the coming seasons the La Niña phenomenon is expected to continue wreaking havoc on South Africa – topping off a decade characterised by frequently alternating La Niña and El […]
TIH’S Acquisition of RENASA is finalised

In June 2022, Telesure Investment Holdings (TIH) announced the acquisition of Renasa Holdings Proprietary Limited, the holding company of Renasa Insurance Company Limited. Founded in 1998, Renasa has a dedicated […]
FA News in converstaion with Lizelle van der Merwe and Butsi Tladi

Rianet Whitehead FA News Editor, speaks to Lizelle van der Merwe, Chief Executive Officer of the FIA, and Butsi Tladi, President of the FIA about the year that was, and […]
ESG made simple

Environmental, social, and governance (ESG) is already on the radar of most companies. The acronym is often seen on corporate websites, annual reports, and press releases, demonstrating that businesses are […]
The new age of underwriting

The underwriting industry found itself at a crossroads when the pandemic broke. With very limited knowledge of the pandemic’s nature, trajectory, and impact, the industry was compelled to pivot and […]
Customer centricity in practice

Customer centricity plays a central role in the survival of modern businesses across every sector and industry. It has never been easier for consumers and potential clients to research a […]