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Business Ecology

The future of the insurance industry lies in mutually beneficial business ecosystems with the customer at the centre, says Wimpie van Der Merwe, CEO of Global Choices. In this article, he explains what that means.

Why Your Client’s Short-Term Claim Was Rejected

Can’t understand why your client’s short-term claim was rejected? In this article, Tarina Vlok, MD of Elite Risk Acceptances, a subsidiary of Old Mutual Insure, shares common reasons why claims are rejected – and the role of brokers in helping clients prevent this from happening.

Crime By Numbers

The greylisting of South Africa (SA) in 2023 by the Financial Action Task Force (FATF) was a wake up call to many who may not have realised the prevalence of financial crime in the country. South Africans are (unfortunately) well aware of crime in the country, however financial crime in particular may be an unfamiliar topic. The reality is that financial crime has long plagued SA – and what’s more, says Hawken McEwan, Director of Compliance at DocFox FICA compliance experts, it is on the rise.

Take The Risk

Fanus Coetzee, CEO of Santam Broker Solutions says insurers and brokers must learn to balance the tightrope between economic viability and providing effective value-driven cover to ensure the sustainable growth of the insurance industry.

Get A Move On

At a time when heart attacks and strokes are on the rise, Dr Reinhardt Erasmus, Medical Officer at Liberty shares how advisers can promote good health among their clients.

Smooth Sailing

Streamlining the compliance process is key in addressing regulatory reporting challenges in South African insurance. Kali Bagary, CEO of The Data Company, takes a look at what some of those challenges are and how they can be addressed.

Grim Forecast

As climate change shakes the insurance industry globally, could KwaZulu-Natal be facing its California moment? Soul Abraham, Chief Executive of Retail and Ronald Richman, Chief Actuary at Old Mutual Insure lay out the facts and what needs to be done to prevent that from happening.

Opening the Door

Chandre Stemmers’ career took a pivotal turn thanks to a bursary she received from the FIA to study a part-time qualification in short-term insurance.

Digital Deception

Across the world, the emergence of AI and deepfake technology has upped the ante in the fight against insurance fraud. AI generated images are being created in droves to trick insurers into processing claims when the items are, in fact, in perfect condition.

Stirring The Pots

As the two-pot retirement system comes into effect, clients’ investment strategies could be impacted. It’s important for clients to understand the need for leading with a financial plan, rather than just being influenced by the system.

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