If your client doesn’t understand, have you really advised them?

There is a sentence almost every financial adviser has heard. “I trust you. You know more about this than I do.” It sounds like a compliment. In many ways, it is. Trust is earned, particularly in an industry where people place deeply personal financial decisions in another person’s hands.
The rise of specialist insurance in emerging markets: a personal perspective

In South Africa, specialist underwriting and strong governance continue to play a vital role in stabilising portfolios, especially in volatile conditions. The market has depth, experience and regulatory maturity, but it also faces pressure from affordability, claims experience and changing client expectations.
Brokers at the heart of construction risk resilience

Construction has always been one of the most complex industries to insure. Projects are capital intensive, involve multiple contractors and consultants, and often span several years before reaching completion.
Group Personal Accident beyond the workplace: safeguarding employees against accidental death and disability

Group Personal Accident insurance did not start out as the broad-based employee benefit we recognise today. Traditionally, it was a selective financial benefit reserved for the insured — in this context, the company — or offered only to the high-income earners within a company.
Audit risk and going concern: why they matter more than ever for investor confidence

In today’s increasingly complex and uncertain business environment, investor confidence remains one of the most valuable assets any organisation can possess. Whether investing in listed companies, retirement funds, insurance products or other financial instruments, investors need assurance that the organisations entrusted with their capital are financially sound, well-governed and capable of creating sustainable value.
Why SMEs need a fire response plan, not just fire cover

Emerging industry data estimate that fire losses in South Africa exceeded R8.8 billion during 2024, with fires at industrial and commercial properties accounting for more than R1.6 billion of those losses*. Insurers and brokers are paying closer attention to how fire risks are mitigated and managed, for good reason.
NHI uncertainty is no reason for members to abandon cover

For healthcare brokers, the immediate task is not to predict the final shape of National Health Insurance, but to help clients make sound decisions in a changing and increasingly expensive healthcare environment.
Fear versus facts: navigating regulation with confidence

For many financial advisers, regulation can feel like a constantly shifting landscape. New legislation, updated conduct standards, anti-money laundering requirements and the prospect of the Conduct of Financial Institutions (COFI) Bill have created an environment where uncertainty often threatens to overshadow opportunity.
Trust and relevance are driving brand value

Trust, relevance and distinctive positioning are becoming increasingly important drivers of business value, particularly in insurance, where products, services and benefits can often be difficult for customers to distinguish.
Thoughts from our CEO: the provenance of trust

Financial advice has something important in common with fine art: its value rests not only in the outcome, but also in its provenance.