What's Happening?

Facebook Twitter Youtube Linkedin

NEED HELP? QUESTIONS@FIA.ORG.ZA

become A FIA member TODAY
member login

Category: Uncategorised

Make Moments That Matter

“My attack in Durban was a defining moment for me, but it also reinforced the importance of key moments in insurance.” Wimpie van der Merwe, CEO of Global Choices, shares how a personal experience of violent crime became a defining moment for providing genuine, empathetic customer service.

Criminal Minds

With tech advancements exacerbating the rising incidence of identity theft, fraud awareness is more important than ever, writes Dr Jerry Chetty, Head of Business Integrity at Santam. Read on for some of the latest fraud trends and how to guard against them.

Secret Source Code

The rapid adoption of artificial intelligence (AI) and other technologies is seeing non-life insurers reimagine every part of the insurance value chain, from claims management to compliance, distribution, product design, and underwriting. And no, says Fidelis Masheka, Head of Finance and Profitability, Old Mutual Insure, it will not put brokers out of jobs.

Life Is a Rollercoaster

As we reflect on 2024, South African investors have navigated another year of complexity and uncertainty in financial markets. However, amid these challenges, opportunities emerged in sectors benefiting from strong demand for commodities, as global supply chains continued to adapt to geopolitical risks and post-pandemic economic shifts, writes Yuvern Dokie, Institutional Investment Product Owner, Alexforbes.

Covering What Matters Most

A home is more than just a structure; it’s a sanctuary where lives are built, families are raised, and cherished memories are created. That’s why building and home contents insurance is not just a necessity, but a crucial way to provide cover and minimise financial risk for the things your clients love.

Planning For Life’s What If’s

Life is full of unexpected “what if” scenarios that can affect an individual’s ability to work. This is especially concerning for graduate professionals, who typically rely on their ability to earn an income as their primary asset. If an unexpected setback were to affect an individual’s ability to work, would they be ready to face the financial implications? Wimpie Mouton, CEO at PPS Life Solutions, explains how, by tailoring solutions for these young clients, insurers can give them the peace of mind to focus on building their careers.

Spirit of Adventure

South Africans are known for loving outdoor adventures – whether towing a caravan into the bush, launching a boat into open waters, or embarking on a cross-border 4×4 expedition. With specialist insurance for outdoor adventures in place and proper education around how to keep equipment and leisure vehicles in good nick, intrepid South Africans can enjoy safe travels and smooth waters over the long weekends to come.

Nourishing A Nation

With South Africa facing rising obesity levels, education, awareness, and incentives are needed to encourage the average South African to make healthier choices. A carefully structured rewards programme can influence client behaviour to the benefit of all, says Dinesh Govender, CEO of Discovery Vitality.

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.