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TIA 2025 elevates insurance and intermediation

Millions of South African television viewers will soon get a glimpse into the pressure individuals in the insurance industry face to succeed, with four young intermediaries helping to tell that story.

Keeping The Doors Open

Businesses face many risks, and depending on the nature of the business, some may be greater than others. But with the right insurance in place, business owners can sleep soundly. Debbie George, Broker Division, at Infiniti Insurance Limited, takes a look at the ins and outs of business insurance.

Disaster Areas

From the devastating floods in KwaZulu-Natal to the hailstorms in Johannesburg and the heavy rainstorms in Cape Town, extreme weather events have highlighted the vulnerabilities of building in disaster-prone areas. Coupled with the recent California fire disaster, it raises a critical question: should human beings be building in such areas to start with? Marike Van Niekerk, Manager – Legal, Marketing and Compliance Officer at MUA looks at the data.

CEO Update: Key Priorities Driving Advocacy and Member Value

We would like to share an update on the key priorities currently underway at the FIA. From regulatory engagement and policy advocacy, to strengthening member value and operational efficiency, our focus remains on protecting and advancing member interests. 

An overview of the ‘Updates in healthcare policy’ webinar held exclusively for FIA members

The FIA recently hosted an exclusive members-only webinar to unpack the latest developments in South Africa’s healthcare policy landscape. With rising media attention on the Health Funders Association’s (HFA) court challenge to the National Health Insurance (NHI) Act, the session provided timely insights into the future of healthcare funding, regulatory reform, and what these changes mean for intermediaries and clients. Key speakers explored the financial and constitutional challenges surrounding the NHI, updates on Low-Cost Benefit Options (LCBOs), and other pressing industry issues.

A New World Of Opportunity

As we look to 2025, non-life insurers must navigate a landscape shaped by technological advancements, climate change, and shifting customer needs and preferences. To remain relevant, the industry must adapt swiftly and strategically, says Tarina Vlok, MD of Elite Risk Acceptances, a subsidiary of Old Mutual Insure.

Waity Issues

Income protection is a more complex benefit compared to other life insurance benefits – whether someone meets the definition of a claim event, how related claims are treated, and the exclusions applied can result in complicated situations at claim stage. Often, the most important factor that impacts a claim outcome is the waiting period selected. Nic Smit, Life Product and Pricing Executive at Bidvest, explains.

Striking A Balance

Do your clients operate a fleet? Koogan Naicker, Senior Manager of Quality Assurance, and Lebogang George, Head of Corporate and Commercial at Netstar explore how telematics revolutionises fleet management while navigating the complexities of data collection and privacy under South Africa’s regulatory landscape. “Any data being collected needs consent around storage, sharing, or any other purpose.”

Subscriber Terms and Conditions

  1. APPLICATION OF TERMS
    • These terms and conditions (“Subscriber Terms”) apply to the subscription by any qualifying member of the South African Underwriting Managers Association NPC (“SAUMA”) to the services and benefits offered by FIA Services (Pty) Ltd (“FIA Services”) under the SAUMA affiliation arrangement (“Subscription”).

  2. NATURE OF SUBSCRIPTION
    • A Subscription under this arrangement:
      • does not constitute membership of FIA NPC;
      • does not confer any voting rights or governance participation in FIA NPC; and
      • is governed solely by the contractual relationship between the Subscriber and FIA Services.

  1. ELIGIBILITY
    • To qualify for the Subscription, the applicant must, at the time of application, be a current paid-up member of SAUMA.
    • FIA Services will verify the applicant’s SAUMA membership status with SAUMA prior to activation, and may re-verify such status periodically.
    • If a Subscriber ceases to be a paid-up member of SAUMA, the Subscription will correspondingly be terminated.
    • Applicants are required to authorise FIA Services to confirm their SAUMA membership status with SAUMA as part of the application process.

  1. SERVICES
    • The Subscription entitles the Subscriber to the following benefits:
      • Complimentary access to the FIA CPD Platform;
      • Complimentary access to the FIA Insight Magazine (digital edition);
      • Advertising opportunities on FIA platforms at a discounted rate of 15% (fifteen percent) off the prevailing published rates; and
      • Invitations to attend FIA Technical Webinars annually.
    • FIA Services reserves the right to update, vary or substitute the Services from time to time, provided that the overall value and nature of the benefits remain materially the same.

  1. FEES AND PAYMENT
    • The monthly subscription fee is R260.00 (two hundred and sixty rand) for up to seven registered individuals (Key Individuals and Representatives), and R36.00 (thirty-six rand) per additional registered individual thereafter, excluding VAT.
    • The Subscriber shall provide FIA Services with the required details of each individual to be registered under the Subscription for the purposes of activation and billing.
    • All fees are exclusive of VAT, which shall be charged at the prevailing statutory rate.
    • Subscription fees are reviewed annually in March and may be adjusted with effect from 1 April.
    • Any changes to the Subscription, including but not limited to the number of Representatives and Key Individuals registered under the Subscription, may only be effected once annually during the annual review period in March of each year, with such changes taking effect from 1 April.
    • Subscription fees shall be billed monthly in arrears, unless the Subscriber elects an annual billing cycle at the time of application.
    • The Subscriber shall ensure that all billing information (including contact details, authorised signatories and bank account details) is kept accurate and up to date.
    • Non-payment of subscription fees may result in suspension of access to the Services until such fees are brought up to date.
    • The Subscriber acknowledges and agrees that all subscription fees payable under these Subscriber Terms may be collected by way of debit order, which shall be processed by the holding company, FIA NPC (The Financial Intermediary Association of South Africa), on behalf of FIA Services. Payment to FIA NPC shall be deemed to constitute valid and sufficient discharge of the Subscriber’s payment obligations to FIA Services under these Subscriber Terms.

  1. ONBOARDING
    • Onboarding will be conducted as a Subscription with FIA Services under the SAUMA affiliation arrangement.
    • Onboarding will not confer FIA NPC membership status or any associated rights.
    • Onboarding is conditional on confirmation of the Subscriber’s current SAUMA membership at the time of application

  1. DATA PROTECTION
    • FIA Services will process all personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) as set out in our POPIA policies.
    • By subscribing, the Subscriber authorises FIA Services to confirm their SAUMA membership status with SAUMA and to process personal information for the purposes of fulfilling the Subscription.

  1. TERMINATION
    • The Subscriber may terminate the Subscription by giving FIA Services one calendar month’s written notice.
    • FIA Services may terminate the Subscription on one calendar month’s written notice, or immediately if the Subscriber breaches these Subscriber Terms and fails to remedy such breach within 14 (fourteen) days of receiving written notice.
    • Termination of the SAUMA–FIA Services affiliation agreement shall not automatically terminate these Subscriber Terms.
    • Termination by the Subscriber shall not relieve the Subscriber of liability for any subscription fees accrued up to the effective date of termination.
    • FIA Services may suspend or terminate the Subscription with immediate effect in the event of non-payment of fees by the Subscriber.

  1. GENERAL
    • These Subscriber Terms are governed by the laws of the Republic of South Africa.
    • Any disputes arising under these Subscriber Terms shall be dealt with in accordance with the dispute resolution provisions contained in the FIA NPC membership terms and conditions, as modified to reflect that the contractual relationship is with FIA Services.
    • Any notices required under these Subscriber Terms may be validly delivered by email to the addresses provided in the Subscriber’s application form, and such notices shall be deemed received on the day of transmission if sent during business hours.
    • The Subscriber may not assign, cede or transfer any of its rights or obligations under these Subscriber Terms without the prior written consent of FIA Services.
    • No variation of these Subscriber Terms shall be of any force or effect unless reduced to writing and signed by both FIA Services and the Subscriber.