Liability claims – when to notify

Typically, an insurance policy stipulates that notice of a claim must be given as soon as possible or within the time limit stipulated by the policy. While this may seem […]
Five ways Santam helps intermediaries get CPD savvy

Santam is committed to empowering intermediaries with the training and skills development to stay ahead of industry trends and changes. This includes unmatched support to intermediaries to help you get […]
Our CEO speaks to COVER magazine (podcast)

Our CEO, Lizelle van der Merwe, was recently interviewed by Tony van Niekerk of COVER magazine. In the 10-minute podcast, Lizelle discusses a host of pertinent issues facing the FIA […]
Investigating a changing insurance market

The insurance market is in the midst of its most consistent shift in a number of years. In certain countries, sectors and lines of business, buyers are experiencing rate increases, […]
The personal touch will dominate the market in 2020

It’s not difficult to find examples of personalised insurance. Several major insurers already use vehicle and fitness trackers to influence their members’ premiums and encourage more responsible behaviour. Numerous industry […]
Some reprieve for state hospitals

In a recent landmark judgment (MSM obo KBM v The Member of the Executive Council for Health, Gauteng Provincial Government), the Gauteng High Court handed down a judgment in December […]
Cashback savings can take the worry out of Janu-worry

Many South Africans experience financial woes at the beginning of every year. With December salaries paid ahead of the festive season, the temptation to spend it on travel, gifts and […]
‘Average’ showing for insurance sector in customer satisfaction poll

2020 looks set to be an epic fight for survival as numerous socio-economic factors come into play that will further challenge businesses and their ability to achieve greater levels of […]
Vacancy: regional administrator, Cape Town

The FIA is looking for a new administrator to service the Coastal region from our Cape Town office. Among other things, the successful candidate will provide secretarial and administrative support […]
PPS nurturing potential through education

The PPS Foundation, a Public Benefit Organisation (PBO) that was launched in 2017, has made the idea of “paying it forward” easier for members of the public who would like […]