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Category: Featured Articles

Fully Booked, Fully Covered

It is crucial to ensure that a venture in the hospitality industry is adequately protected against any risk related to business operations.

Looking Up

The insurance industry is well positioned for growth in 2026 and while there are still challenges to be faced, the outlook is cautiously optimistic. But collaboration will be essential.

Healthy Choices

Healthcare should not be left to chance. As clients plan their finances for the year ahead, making sure they have adequate medical cover should be at the top of the list.

Inspector Gadget

AI tools are helpful in the fight against insurance fraud but finding the ethical balance between human empathy and machine efficiency is essential.

How much AI is too much?

As the conversation around AI shifts from “if” to “how much”, we explore how the financial services sector is integrating AI across operations – and what “responsible AI” should look like in 2026.

Strengthening South Africa’s AML/CFT Framework

National Treasury and the Financial Intelligence Centre (FIC) have published two significant regulatory instruments. Here’s what the proposed changes mean for intermediaries – particularly small and medium enterprises.

Thoughts from our CEO

We recently uncovered FIA meeting minutes dating back to 1968. That’s nearly six decades of intermediaries coming together, advocating for their profession, and fighting for the sustainability of financial advice and support services in South Africa.

When client trust becomes your reputation

For brokers, reputation isn’t built in marketing campaigns. It’s built in the pressure moments, and it can be lost just as quickly. Every broker knows those moments. The late-night call after an accident. The claim that drags on for months. The renewal that hangs by a thread. In those situations, clients aren’t thinking about premiums or paperwork. They’re thinking about whether their broker will deliver.

Why smart brokers are mastering hospitality fire compliance

For brokers placing hospitality risks, SANS 10400-T is more than technical building regulations; it’s the baseline for underwriting appetite and claims efficiency. However, a gap exists between the South African National Building Regulations compliance and insurer requirements, opening significant professional indemnity exposure for brokers.

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