
The rise of the total experience strategy for insurers
The experiences an insurer delivers will have the biggest impact on attracting and retaining policyholders in the future. To be
Futureproof your business with analysis and opinion from SA’s industry experts.

The experiences an insurer delivers will have the biggest impact on attracting and retaining policyholders in the future. To be

We are proud to announce that the FIA Intermediary Experience Awards will be taking place in person this year and

Employers play a crucial role in protecting their employees’ financial interests, especially as rising fuel prices, growing inflation, increased interest

Here’s how to get the best price with the least stress if you’re thinking of selling your brokerage. Words by

One of the best ways to get your brand noticed in the insurance industry is to become a sponsor of

Hollard claims specialist, Christelle Odendaal, has been crowned the winner of The Insurance Apprentice reality show-style competition at the finale

Insurance telematics is big business, and while insurers globally are catching on, the South African insurance industry still has a

There is a wonderful English saying that goes ‘failing to plan, is planning to fail’. You can see this saying

Old Mutual Insure is proud to announce its partnership with the Graduate Institute of Financial Sciences (GIFS) to foster youth

The International Health Insurance Forum is offering FIA members a 35% discount on the standard delegate rate for the upcoming

South Africa’s most trusted intermediary experience survey is about to kick off. For more than 20 years, the FIA, together

Work-from-home policies were adopted by companies around the world over the past two years, to keep the pot boiling in

The rise of the at-home office brings its unique array of challenges. Here’s how to navigate them and to ease

With cyberattacks growing in size and complexity — and underwriters more closely scrutinizing their cyber risk exposures — it’s vital

The FIA are pleased to welcome Brad Frank to the FIA, as Technical Compliance Manager. Brad is an admitted attorney,

Craig Olivier, co-CEO of Genasys, shows you where to start implementing technology in your operation. Here is an uncomfortable thought: