
2019 – Customer Satisfaction Index for Medical Schemes Shows Underwhelming Performances
The views expressed in this article are not those of the FIA Medical schemes are facing tremendous pressure in
Futureproof your business with analysis and opinion from SA’s industry experts.

The views expressed in this article are not those of the FIA Medical schemes are facing tremendous pressure in

The City of Johannesburg suffered another ransomware attack, having been targeted in July as well. Both incidences occurred around the

After 6 long years the Competition Commission’s Health Market Inquiry (HMI) conclusions into the private sector were finally published on

Hurricane Dorian’s devastating impact on the Bahamas in August 2019 was yet another reminder of the massive threat tropical storms

Santam was one of the first insurers in South Africa to launch an initiative to boost the number of black

South Africans are spending more than they earn, with 72.5% of household income going to servicing debt1. So, it’s not

More South Africans are working two jobs in order to earn multiple incomes. In July 2019, Henley Business School of

The SA construction industry currently finds itself in an unpredictable macroenvironment, with Fitch Solutions predicting sluggish growth of only 2.4% for 2019.

The #FIAAdviceSummit took place on 10 October at Emperors Palace, in Gauteng, where Brokers, Insurers, Suppliers and other industry greats

Discretionary Fund Managers (DFMs) have evolved enormously over the past few years. I still recall the old “wrap funds” which unfortunately

For an industry once steeped in tradition, digital innovation has become incredibly important to the insurance industry. Rightly so –

Does picking a red vehicle mean you have a higher risk of an accident? And will this influence your insurance

In an effort to ensure quality service in the face of medical inflation, many Medical Aid Schemes have implemented networks

Most people expect to see white males dominating the corner offices in the insurance industry. Imagine the excitement, then, when